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4 search results: customer-segmentation

"Where do babies come from?”: a tale of misunderstandings and corporate negligence

In a previous article we’ve discussed about ethnocentrism - “ technical name for this view of things in which one's own group is the center of everything, and all others are scaled and rated with reference to it.”- with regard to people management, this week we’ll look at the same…

Category : Articles   02-12-2019   by Maria Antonietta Marino

Cheap burgers are no laughing matter: McD's and the impact of cultural differences in outsourced marketing campaigns

In two previous posts - "Global Sales and The Customer Journey: The Effect of Cultural Values On Individual Choices", and "Consumer Segmentation: The Influence of Cultural Factors On Purchasing Behaviour" - we've talked about the cultural dimension known as Collectivims/Individualism to briefly explain the correlation between culture and consumer behavior: to…

Category : Articles   07-10-2019   by Maria Antonietta Marino

Consumer segmentation: the influence of cultural factors on purchasing behaviour

Authors Thomas Petit and Alan Zakon once observed that "Advertising must be compatible with the values of the consumer if it is to influence behaviour. Advertising is an educating and not a forcing process. It interprets the want-satisfying qualities of the product for the consumer. To do this, it must…

Category : Articles   30-08-2019   by Maria Antonietta Marino

Global Sales and the Customer Journey: the effect of cultural values on individual choices

Are individual choices truly “individual” and an indication of our own personal preference? In a study conducted for Stannford University in 1999, 29 Asian and 27 European-American citizens recruited at the San Francisco International Airport were asked to fill in a short questionnaire and told that afterwards they would receive a…

Category : Articles   30-07-2019   by Maria Antonietta Marino

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